Comments on: How to Survey Your Customers https://www.clickbank.com/blog/surveying-listen-to-your-customers/ Tagline Here Wed, 04 Nov 2020 17:14:24 +0000 hourly 1 https://wordpress.org/?v=6.8.2 By: Wahyu Widodo https://www.clickbank.com/blog/surveying-listen-to-your-customers/#comment-612 Thu, 13 Nov 2008 22:16:31 +0000 https://www.clickbank.com/blog/?p=98#comment-612 Hello,

I tried to set up a Clickbank Account to be an Affiliate Marketer but found out that my country (Indonesia) is not among the list. Clickbank required that I set up my account first before being able to write them about the inquiry (which I think is quite strange, since that is exactly the question that I am about to ask).

For your information, I was able to purchase a product via Clickbank with my credit card. In the future I hope that if Clickbank trusts my credit card to purchase a product, then they would also trust me to set up an account with them.

This comment may not be directly relevant to the posting, but this is really a genuine voice from a customer. Hopefully this concern will reach Clickbank’s management in due course.

More successes in the future!
Widodo

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By: Becky, Ann Michaels https://www.clickbank.com/blog/surveying-listen-to-your-customers/#comment-611 Wed, 05 Nov 2008 15:19:51 +0000 https://www.clickbank.com/blog/?p=98#comment-611 Hello!

I can’t agree with you more. One way to keep the door open to your customers is to have a link on your website or an 800 number with these showing on a receipt so your customers can always call or login to take a survey. Further, offering some sort of an incentive to show your customers how much you appreciate them taking the time to take a survey will even increase the response rates. One final thought is that by offering these surveys through a 3rd party will alleviate any influences on the results of the survey and allows the participant to answer more freely!

Great Article!
Becky

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